The team discussed the challenges of managing referrals and deals, and how the ChannelBoost platform can streamline this process through features like a partner directory, referral management system, and customizable views. They also highlighted the benefits of the Channel Boost system, including customizable templates, dynamic data embedding, and the ability to limit monthly referrals and deals capacity. The session concluded with a discussion on how the partner portal handles duplicate referrals or deals, and the importance of response times.